Privacy Policy
Last updated: 24 August 2026
1. Data Controller
The controller responsible for the processing of personal data through this website is:
UNITED HEALTHCARE CENTRES S.L.
Tax Identification Number (C.I.F.): B56198310
Registered office: Avenida Papagayo 37, ground-floor premises, 35580 Playa Blanca, Las Palmas, Spain
Telephone: +34 928 097 711
Data protection contact: dpo@atencionempresarial.com
2. Personal Data We Collect
When you contact us through our website, appointment forms, telephone, email or other communication channels, we may collect personal information such as:
- First and last name
- Telephone number
- Email address
- Information included voluntarily in your message or enquiry
- Technical information necessary for the operation and security of the website
Please avoid including unnecessary medical or health information in the free-text message field. If you voluntarily provide information concerning your health, it may constitute special-category personal data under applicable data protection legislation.
3. Purpose of Processing
We process your personal data for the following purposes:
- To respond to enquiries and requests for information
- To manage requests for medical appointments or consultations
- To contact you regarding the services you have requested
- To provide customer and patient assistance
- To maintain the security and proper functioning of the website
- To comply with applicable legal obligations
The information submitted through the Book a Free Consultation form will be used only for managing and responding to your request unless another lawful purpose is clearly communicated to you.
4. Legal Basis
Personal data submitted through contact and appointment forms is processed on the basis of your request, your consent where applicable, and the implementation of pre-contractual measures requested by you.
Where you voluntarily provide information concerning your health or other special-category personal data, such information will only be processed where an appropriate legal basis under applicable data protection legislation exists, including explicit consent where required.
5. Data Retention
Personal data will be retained only for as long as necessary to respond to your request, manage the corresponding relationship and comply with applicable legal or regulatory obligations.
Once the information is no longer necessary for these purposes, it will be securely deleted or appropriately restricted in accordance with applicable law.
6. Data Recipients
Your personal data will not be sold to third parties.
Information may be accessed by service providers that assist us with hosting, website operation, email, forms, technical support or other services necessary for operating the website, where such access is required and subject to appropriate data protection obligations.
Personal data may also be disclosed where required by law or by a competent public authority.
7. International Data Transfers
Where any technology or service provider processes information outside the European Economic Area, appropriate safeguards required by applicable data protection legislation will be applied where necessary.
8. Your Data Protection Rights
Under applicable data protection legislation, including the General Data Protection Regulation (GDPR), you may exercise your rights of:
- Access
- Rectification
- Erasure
- Restriction of processing
- Objection
- Data portability
- Withdrawal of consent where processing is based on consent
To exercise these rights, contact:
You may also lodge a complaint with the competent data protection supervisory authority, including the Spanish Data Protection Agency (AEPD) where applicable.
9. Security
UNITED HEALTHCARE CENTRES S.L. applies appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, alteration, disclosure or destruction.
However, no method of transmitting information over the Internet can guarantee absolute security.
10. Cookies and Third-Party Services
This website may use cookies and third-party technologies necessary for its operation, analytics, maps, communications or other website functionality.
Where required by applicable law, non-essential cookies or similar technologies will only be activated after obtaining the appropriate consent.
11. Changes to this Privacy Policy
We may update this Privacy Policy when necessary due to legal, technical or operational changes.
The latest version will always be available on this page.
You may also contact us by telephone at +34 928 097 711 or via the following email address: dpo@atencionempresarial.com
Intellectual and Industrial Property
The design of this website and its source codes, as well as the logos, trademarks and other distinctive signs appearing on it, belong to UNITED HEALTHCARE CENTRES SL and are protected by the corresponding intellectual and industrial property rights.